You can easily calculate the number of AC units in your property by counting the number of installed thermostats. Each thermostat will be controlling one AC unit.

You may have multiple units in your property – some that get used regularly (for example, in the kitchen) and some that get used rarely (perhaps in the guest room). However, it is recommended that all units are serviced on a regular basis regardless of how often they are used. Aside from making it easier for you to keep track of your AC servicing, dust and dirt can still settle in an unused unit and electrical faults can still occur. We strongly recommend that you get them all serviced at the same time, so that if you are suddenly more reliant on them, they are ready to be used and are functioning optimally.

In most cases, the AC units for your apartment will need to be separately serviced from the others in the building and this is likely to be your responsibility to arrange. You should also be ensuring ducts within your apartment are regularly cleaned. If you aren’t sure, speak to your building provider to establish if you need to schedule an AC service yourself.

Most filters do not need replacing often but they do benefit from regular cleaning. Almost all AC systems will have some kind of filter. These filters are necessary to remove minor particles from the air, keeping it safe and clean. Filter cleaning forms a part of most regular AC servicing visits.

No. Aside from minimising running hours by keeping your system on Auto and turning off rooms as required, your system shouldn’t require any special attention. Regular servicing needs to be carried out but this should always be done by professional technicians since it requires potentially dangerous electrical work and climbing onto ceilings and roofs.